Anti-Censorship Campaign

Together we CAN make them listen!
For years payment processors have been putting unjust restrictions on their users.They are controlling more than they ever should have.But if we work together, we can make them listen and get back the freedoms we should have to do what we want with our own money!
Click to jump, or scroll for all the information!
Email/Letter Template
Customer Complaint Dept,This message is to lodge an official complaint about the ongoing rampant restrictions your company has placed on legal sales made by legitimate businesses.These restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line.The following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices:1) Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products.
2) Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions.
3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.If these changes aren't made then I, along with many others will be forced to seek other options for processing payments.Sincerely,
A Concerned Customer
Follow Up Email/Letter Template
Send this if you receive a response along the lines of "we don't restrict legal transactions" or "we don't have the authority to determine what platforms do/don't allow"
Hello Support Team,Thank you for your response. I am specifically concerned about actions payment processors have taken to pressure digital media distribution sites, including Steam and Itch, into removing legally permissible adult content.Can you confirm that, in addition to not restricting legal purchases of any kind, your company has not engaged in any form of pressure or coercion to remove legal adult content from online platforms? Especially not as a result of campaigning or requests from members of conservative groups seeking to abolish the sale of adult content, such as Collective Shout, Exodus Cry, etc.?I look forward to your reply, and any information you can provide on the matters above. Thank you for your time.[your name here]
Socials Post Template
Hey @ (company), the restrictions on companies using your services for payments are getting completely out of handContact Valve, Steam, and any other company effected and reverse these changes ASAP!!!

Alt text for the image: Digital graphic with the text "anti-censorship campaign" and screenshots of headlines about how multiple storefronts have removed NSFW content due to pressure from payment processors and Collective Shout.
Contact Information
Mastercard
Phone (US): 1-800-627-8372
US option selection: 1, 1, 2, 2, 2, 1
Phone (outside US): 1-636-722-7111[email protected]Online Form Submission2000 Purchase St, Purchase NY 10577Full Media Contacts List
Stripe
877-887-7815[email protected]Online Form Submission354 Oyster Point Boulevard, South San Francisco, California, 94080
Paypal
Phone (US): 1-888-221-1161
Phone (outside US): 1-402-935-2050
Hours: 6am - 6pm PTOnline Form Submission2211 N 1st St. San Jose, CA 95131Full Media Contacts List
Visa
Phone (US): 1-800-847-2911
US option selection: 1, 1, 2 or 1, 1, 3
Phone (outside US): click here[email protected]Online Form SubmissionOne Market Plaza, Suite 600, San Francisco, CA 94105
Paypal Submission Steps
1) “ Submit a complaint about PayPal”

2) “I can’t see my complaint reason”

3) “Submit a complaint without logging in”(Note, you must be logged out for this to work otherwise it will redirect)

4) Fill out the form, you can copy/paste the complaint letter here

Petitions to Sign
Contact Your Representatives
Legislator Directory
Input your address here to find your legislator!
Scripts made by Pomtacular, you can contact her for questions about these scripts!
Email Script
Google doc version of script can be found here
Subject: URGENT – Financial Censorship and Impacts on our FreedomsDear [REPRESENTATIVE NAME],My name is [YOUR NAME/SCREEN NAME] and I am one of your constituents from [YOUR TOWN/STATE]. I am writing today because I am very concerned about the recent actions of Mastercard and Visa against adult content.Mastercard, Visa, and other payment platforms have been leveraging their power over individual’s freedom to purchase completely legal content for far too long. In 2021, Mastercard changed its policies to impermissibly regulate adult entertainment by preventing the use of its payment platform on numerous adult entertainment sites. 1 The effects of this policy ban were financially detrimental, with content creators citing being unable to maintain housing, increased stress, and increased fear and anxiety for the future. 2Now, in July of 2025, Australian advocacy group Collective Shout is responsible for the delisting and removal of adult content video games on major platforms Steam and Itch.io. 3 Their goal to impermissibly censor what content individuals have access to won, as platform Steam now cites rule 15, that “adult only” content is not permitted on the platform if it goes against payment processor’s policies. 4 They do not describe what content is defined as “adult only.” This is incredibly alarming as payment processors are able to dictate what is considered adult material and prevent adults from access to adult content. This is not hypothetical either, as platform Itch.io has not only delisted adult video games, but removed them from user’s profiles. 5 Users that purchased legitimate video games cannot download their games. Video game development teams, including artists, developers, and voice actors are terrified as their livelihoods are in limbo.[You can also insert your own experiences with censorship from financial institutions here!]This is a form of financial discrimination against adult entertainers that are selling legitimate, legal content. I am writing to you to support the senate bill Fair Access to Banking Act which will protect individuals from payment processors making legislation where they should not. 6 Additionally, I urge you to support the Federal Trade Commission’s goals in creating rules limiting censorship by technology platforms and their internal procedures. 7 Protecting the adult industry does not only protect creators and users, but protects the whole of American freedoms against autocratic corporations.Sincerely,[YOUR NAME/SCREEN NAME]
[YOUR EMAIL ADDRESS IF YOU WANT]
[YOUR PHONE NUMBER IF YOU WANT]
Phone Script
Google doc version of script can be found here
Hello Representative/Senator [LAST NAME],-or-Hello office of Representative/Senator [LAST NAME],My name is [YOUR FIRST NAME/SCREEN NAME] and I am one of your constituents.I am calling today to express my concerns with technological censorship. Legal and legitimate adult entertainment is being banned in this country. These bans are not by legislators, but by payment processors like Mastercard and Visa.Mastercard and Visa are improperly creating legislation online through their user and merchant policies. They are banning creator and user access to content that is legal and legitimate. They are inciting fear and panic to encourage censorship.[Feel free to talk about your own experiences with censorship here!]Please take a stand against this impermissible censorship. This is a direct attack on an adult's right to legal content. No one but the legislative branch should be allowed to create legislation.Please support the Federal Trade Commission in their stand against technological censorship to protect the first amendment.Thank you for taking the time to listen today.
Frequently Asked Questions
I sent an email, now what?
There are SO many other things we need to do! You can:
- Share the info with your offline friends/family
- Make a phone call
- Send a follow up email or call again
- @ the companies on socials, script here
- Contact your legislators here
- Sign the petitions here
- Contact your bank and let them know you're upset about them pairing with Visa and Mastercard due to this!
Will this really help?
While we can't know for sure what the future will bring, organizing DOES make a difference.We have already been contacted by a reporter looking to cover this, and the complaint depts for the payment processors have been flooded with messages and calls.
Is there more I can do to get involved?
Absolutely! If you're looking for more to do beyond what's available on this site, please reach out to Void:
Blusky
Email
Discord: VoidDebris
Next Steps
This is a section with further steps you can take! We need EVERYONE doing as much as they can to make these companies HEAR us!
BBB Complaint Process
You can access the form here
(Easy step-by-step below scripts)
(If the site won't let you submit all 4 back to back, wait a few hours and it should let you continue)
Script Pt 1
This message is to lodge an official complaint about the ongoing pressure this company has placed on businesses to restrict or disallow adult content to be sold on their platform.These restrictions are not only counter to the concept of freedom of speech and expression, but are an overreach of their power and cause direct harm to both consumers and businesses.
Script Pt 2
(Does NOT allow for line breaks, don't add them!)
1) Remove from their Terms of Service anything barring the use of their service for sale and purchase of legal products. 2) Contact Steam (Valve), Itch.io, and any other company they have previously put pressure on to retract their content restrictions. 3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.
Step By Step Instructions
1) Go to BBB site here

2) “File a complaint against a business”

3) Type in + select one of THESE companies (follow EXACTLY - there are companies with similar names + multiple branches)

MasterCard
2000 Purchase St, Purchase NY

Visa Inc
900 Metro Center Blvd Foster City CA

Paypal Inc
2211 N 1st St, San Jose CA

Stripe Inc
354 Oyster Point Blvd, South San Francisco CA

4) Select “no” for everything

5) Fill out everything not marked “optional”

6) Select “yes” then “no” and put script pt 1 in the “tell us about your problem” box

7) In “select desired settlement” pick “other”

8) Put “script pt 2” in the “explanation” box

9) Check off the bottom 3 boxes + submit!

Contact Local News
Most news outlets have a tip line or email address - look for the contact info at the bottom of their site!
Email Script
Google doc version of script can be found here
Hello,This message is to reach out about the recent mass censorship of content on Itch as well as other platforms due to pressure from payment processors and the extremist group Collective Shout.There is an active letter writing campaign going on to push back against these decisions and encourage payment processors to allow sites to conduct business as they see fit.I believe this would make a great story for you to report on in regards to this issue. You can find the campaign’s website here:
https://anti-censorship-campaign.carrd.co/The original post starting the campaign here:
https://bsky.app/profile/voiddebris.bsky.social/post/3lupqc2p7jk2nAs well as more info in this doc:
https://docs.google.com/document/d/1MNAdVCogC14dinW4OCnzNX1JkhJdTmUIStzvSROChjo/edit?usp=sharingThank you for your time, and if you would like more information or to get a statement, you can contact the campaign organizer via email: [email protected]Thank you,
(Name)