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Together we CAN make them listen!

For years payment processors have been putting unjust restrictions on their users.They are controlling more than they ever should have.But if we work together, we can make them listen and get back the freedoms we should have to do what we want with our own money!

Nothing on this site is intended as legal advice. We are not lawyers.

Please do not spam call/email as we don't want harassment claims.Do:1) Call/email once a day (if you have already called, note you are following up/asking for updates)2) Be firm but courteous. Don't let them push you around but do not resort to insults, yelling, or harassment3) If they provide an unsatisfactory response, you can use the "follow up" template to keep things going4) If they don't respond or they stick with the unsatisfactory response, step away for the day, then restart next day from sending the complaint email/call again

Important Notice

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The following is not legal advice, we are not qualified to give you legal advice. If you're comfortable + able PLEASE record your calls! Before doing so, Please research the relevant laws and regulations for your are around who must consent to being recorded.If you are calling Visa, there have been increasing reports of harassment from Visa representatives, including calling people rapistsIf this happens to you, please take the following actions:1) Stay calm! Do NOT engage in harassment back2) Request to speak to a supervisor3) If they refuse or hung up on you, call back and immediately escalate to a supervisor4) Put in a complaint of the behavior (script here)5) Afterwards or if they refuse to take your complaint, submit a BBB complaint (script here)

If They Require a Card #

You can generate a valid but unused credit card # here

First Call Script

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Mastercard

Phone (US): 1-800-627-8372
1-800-307-7309
US option selection: 1, 1, 2, 2, 2, 1
Phone (outside US): 1-636-722-7111
Aus: +61 1800 120 113
UK: 0-800-96-4767
All region numbers here (and here )

Stripe

California: 888-926-2289
US: 877-887-7815
France: +33 805-11-19-67

Paypal

Phone (US): 1-888-221-1161
Phone (outside US): 1-402-935-2050
UK: +44 (0203)-901-7000

Visa

Phone (US): 1-800-847-2911
US option selection: 1, 1, 2 or 1, 1, 3
Headquarters: +1 (650)-432-3200
Aus: +61 1800 125 440
Phone (outside US): click here

Phone Script (First Time Call/No Case #)

(Note: any time you're transferred start the script over!)

(Start)

Hello, I'm calling to get some clarification about issues I'm having making purchases. Can I please get some help?

(If they "can't help")

Alright I understand! Can you please transfer me to a supervisor who can help me?

(Once speaking to someone who CAN help)

Thank you for helping me! I'm trying to purchase some games, but they don't seem to exist anymore. I saw something about them being removed due to your company's policies. I'm confused as to why though, can you explain more?

(List of questions you can work in next - do ONE at a time, and only if they make sense)

1) So are you saying (company) doesn't have any policies against legal content?2) If (company) doesn't allow content like that, then why am I allowed to purchase (Game of Thrones/firearms/etc)?3) So (company) hasn't ever told any companies they needed to take down legal content to keep working with (company)?4) If (company) doesn't allow certain content, why does it seem like these rules aren't being applied to all sites?5) If (company) only opposes obscene content, why are other games being restricted as well?6) If (company) doesn't put any restrictions on legal content, why are platforms like Itch and Steam saying you have?7) Is it true that (company) was pressured by the group Collective Shout via a call and email campaign?8) Has (company) made any official statements about this? If so, where can I see them?9) If only illegal content is against (company's) terms, then why have legal media pieces been taken down?10) Does (company) allow the purchase/sale of legal, non-adult LGBTQ+ content?11) If (company) allows the sale of legal, non-adult LGBTQ+ content, why have there been reports of it being restricted along with adult content?12) Can you please share with me where (company) has a policy against legal, non-adult LGBTQ+ content?13) (PayPal Only) According to reports an executive customer service team member has said that questionable material goes through an approval process - can you provide me with more information about this process?14) How is it determined that media such as South Park, The Bible, Game of Thrones, and others, are acceptable content? What metrics do they meet that the restricted content doesn't?15) Read back their scripts and policies to them and ask for explanations. Scripts/policies can be found here

(After you've exhausted questions)

I see... Thank you for taking the time to help me. I think with the information you've given me, I'd like to lodge a formal complaint about (company's) policies and practices.

(If told to email/that they can't file)

If you're unable to file an official complaint for me, please transfer me to your supervisor so they can help me.

(Once you can file a complaint)

Thank you for filing my complaint about the rampant restrictions your company has placed on legal sales made by legitimate businesses.These restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line.The following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices:1) Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products.
2) Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions.
3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.
If these changes aren't made then I, along with many others will be forced to seek other options for processing payments.Thank you again for filing my complaint. Can I please have the case number so that I can refer to it during future calls?

Follow Up Call Script

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Mastercard

Phone (US): 1-800-627-8372
1-800-307-7309
US option selection: 1, 1, 2, 2, 2, 1
Phone (outside US): 1-636-722-7111
Aus: +61 1800 120 113
UK: 0-800-96-4767
All region numbers here (and here )

Stripe

California: 888-926-2289
US: 877-887-7815
France: +33 805-11-19-67

Paypal

Phone (US): 1-888-221-1161
Phone (outside US): 1-402-935-2050
UK: +44 (0203)-901-7000

Visa

Phone (US): 1-800-847-2911
US option selection: 1, 1, 2 or 1, 1, 3
Headquarters: +1 (650)-432-3200
Aus: +61 1800 125 440
Phone (outside US): click here

Phone Script (Second Time Call/Have Case #)

(Note: any time you're transferred start the script over!)

(Start)

Hello, I'm calling to get an update about an existing complaint I have lodged with (company). Is this correct line?

(If yes)

Alright thank you! My case # is (provide number). I haven't been contacted yet about my complaint and would like to receive an update about its status.

(If no)

Can you please transfer me to the appropriate person to get an update about my case?

(If they claim your case doesn't exist)

I'm sorry, I must be confused or have gotten something wrong! I need some clarification about issues I'm having making purchases. Can I please get some help? (now go back to the "first time call" phone script)

(If case has no updates)

Thank you for your time! I'll be calling back again tomorrow if I haven't heard from (company) with an update regarding my complaint.

(If case has been closed)

Can you please explain why the case has been closed? I don't understand.(Optional: rework back in any of the following questions from the "first call" script)

(If case has been closed pt 1)

I see... Thank you for taking the time to help me. I think with the information you've given me, I think I'd like to refile my complaint as I don't believe it was handled in a satisfactory manner.

(If told to email/that they can't file)

If you're unable to file an official complaint for me, please transfer me to your supervisor so they can help me.

(Once you can file a complaint)

Thank you for filing my complaint about the rampant restrictions your company has placed on legal sales made by legitimate businesses.These restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line.The following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices:1) Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products.
2) Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions.
3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.
If these changes aren't made then I, along with many others will be forced to seek other options for processing payments.Thank you again for filing my complaint. Can I please have the case number so that I can refer to it during future calls?

Abuse Complaint Call Script

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Call Template if You Receive Abuse From Representative

If you are calling Visa, there have been increasing reports of harassment from Visa representatives, including calling people rapists. This script is for complaining to the company about the abuse received

Hello,I'm calling to submit an official complaint about abuse I received from a call center representative today. I called at (time) and spoke with (name, if you know it). Their behavior was beyond inappropriate. The representative said (provide details).(Once finished submitting that complaint, tell them you would still like to file the initial complaint you called about, and can refer to the above scripts for submitting that.)

Initial Email Template

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⬆︎ function copyFunctionPayProEmail1(){ var copyText = 'Customer Complaint Dept,\n\nThis message is to lodge an official complaint about the ongoing rampant restrictions your company has placed on legal sales made by legitimate businesses.\n\nThese restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line.\n\nThe following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices:\n\n1) Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products..\n\n2) Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions..\n\n3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.\n\nIf these changes are not made then I, along with many others will be forced to seek other options for processing payments.\n\nSincerely,\n\nA Concerned Customer'; navigator.clipboard.writeText(copyText); }

Customer Complaint Dept,This message is to lodge an official complaint about the ongoing rampant restrictions your company has placed on legal sales made by legitimate businesses.These restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line.The following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices:1) Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products.
2) Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions.
3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.
If these changes aren't made then I, along with many others will be forced to seek other options for processing payments.Sincerely,
A Concerned Customer

Follow Up Email Template

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Send this if you receive a response along the lines of "we don't restrict legal transactions" or "we don't have the authority to determine what platforms do/don't allow"

⬆︎ function copyFunctionPayProEmail2(){ var copyText = 'Hello Support Team,\n\n Thank you for your response. I am specifically concerned about actions payment processors have taken to pressure digital media distribution sites, including Steam and Itch, into removing legally permissible adult content.\n\n Can you confirm that, in addition to not restricting legal purchases of any kind, your company has not engaged in any form of pressure or coercion to remove legal adult content from online platforms? Especially not as a result of campaigning or requests from members of conservative groups seeking to abolish the sale of adult content, such as Collective Shout, Exodus Cry, etc.?\n\n I look forward to your reply, and any information you can provide on the matters above. Thank you for your time.\n\n [your name here]'; navigator.clipboard.writeText(copyText); }

Hello Support Team,Thank you for your response. I am specifically concerned about actions payment processors have taken to pressure digital media distribution sites, including Steam and Itch, into removing legally permissible adult content.Can you confirm that, in addition to not restricting legal purchases of any kind, your company has not engaged in any form of pressure or coercion to remove legal adult content from online platforms? Especially not as a result of campaigning or requests from members of conservative groups seeking to abolish the sale of adult content, such as Collective Shout, Exodus Cry, etc.?I look forward to your reply, and any information you can provide on the matters above. Thank you for your time.[your name here]

Paypal Submission Steps

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1) “ Submit a complaint about PayPal”

Photo of mastercard debit cards.

2) “I can’t see my complaint reason”

Photo of mastercard debit cards.

3) “Submit a complaint without logging in”(Note, you must be logged out for this to work otherwise it will redirect)

Photo of mastercard debit cards.

4) Fill out the form, you can copy/paste the complaint letter here

Photo of mastercard debit cards.

Socials Post Template

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⬆︎ function copyFunctionPayProSocial(){ var copyText = 'Hey @ (company), the restrictions on companies using your services for payments are getting completely out of hand Contact Valve, Steam, and any other company effected and reverse these changes ASAP!!!'; navigator.clipboard.writeText(copyText); }

Hey @ (company), the restrictions on companies using your services for payments are getting completely out of handContact Valve, Steam, and any other company effected and reverse these changes ASAP!!!

Alt text for the image: Digital graphic with the text "anti-censorship campaign" and screenshots of headlines about how multiple storefronts have removed NSFW content due to pressure from payment processors and Collective Shout.

Letter Template

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Click here to learn how to send a letterOr here to have LetterStream send it for you!

Info from stop-paypros

Note: Visa address has been updated

Mastercard

2000 Purchase St, Purchase NY 10577

Stripe

354 Oyster Point Boulevard, South San Francisco, California, 94080

Paypal

2211 N 1st St. San Jose, CA 95131Paypal Corporate attention to Legal Department, Civil, 2211 North First Street, San Jose California 95131

Visa

One Market St, Suite 600, San Francisco, CA 94105

⬆︎ function copyFunctionPayProLetter(){ var copyText = 'Customer Complaint Dept,\n\nThis message is to lodge an official complaint about the ongoing rampant restrictions your company has placed on legal sales made by legitimate businesses.\n\nThese restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line.\n\nThe following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices:\n\n1) Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products..\n\n2) Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions..\n\n3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.\n\nIf these changes are not made then I, along with many others will be forced to seek other options for processing payments.\n\nSincerely,\n\nA Concerned Customer'; navigator.clipboard.writeText(copyText); }

Customer Complaint Dept,This message is to lodge an official complaint about the ongoing rampant restrictions your company has placed on legal sales made by legitimate businesses.These restrictions are not only counter to the concept of freedom of speech and expression, but they harm consumers, businesses, and they harm your company’s bottom line.The following actions are absolutely necessary to protect the freedoms of your client base and the sustainability of legitimate business practices:1) Remove from your Terms of Service any mention barring the use of your service for sale and purchase of legal products.
2) Contact Steam (Valve), Itch.io, and any other company you have previously put pressure on to retract your content restrictions.
3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.
If these changes aren't made then I, along with many others will be forced to seek other options for processing payments.Sincerely,
A Concerned Customer

Contact Information

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Mastercard

Phone (US): 1-800-627-8372
1-800-307-7309
US option selection: 1, 1, 2, 2, 2, 1
Phone (outside US): 1-636-722-7111
Aus: +61 1800 120 113
UK: 0-800-96-4767
All region numbers here (and below)[email protected]Online Form Submission2000 Purchase St, Purchase NY 10577Full Media Contacts List

Stripe

California: 888-926-2289
US: 877-887-7815
France: +33 805-11-19-67
[email protected]Online Form Submission354 Oyster Point Boulevard, South San Francisco, California, 94080

Paypal

Phone (US): 1-888-221-1161
Phone (outside US): 1-402-935-2050
UK: +44 (0203)-901-7000
Online Form Submission2211 N 1st St. San Jose, CA 95131Paypal Corporate attention to Legal Department, Civil, 2211 North First Street, San Jose California 95131Full Media Contacts List

Visa

Phone (US): 1-800-847-2911
US option selection: 1, 1, 2 or 1, 1, 3
Headquarters: +1 (650)-432-3200
Aus: +61 1800 125 440
Phone (outside US): click here[email protected]Online Form SubmissionOne Market Plaza, Suite 600, San Francisco, CA 94105

Petitions to Sign

Change.Org

Sign Here

Digital graphic of a tall tower with an eye on it shining a light on a 3d "18+".

Stop KOSA (US)

Sign Here

"Reject online censorship. Tell lawmakers to oppose KOSA!"

Repeal OSA (UK)

Sign Here

"Repeal the online safety act. We want the government to repeal the online safety act. More details. Sign this petition. 486,404 signatures."

Make Harassment Campaigns Illegal (Aus)

Sign Here

"Petition EN7802 - Law to prevent organizations from forming harassment campaigns"

Consumer Protection (Canada)

Sign Here

"Petitions. e-6695 (consumer protection)."

Repeal Opressive Obscenity Laws (US)

Sign Here

"Tell federal and state governments: repeal repressive obscenity laws."

Ban PayPros Stopping Legal Content (UK)

Sign Here

"Petition Ban payment processors stopping services based on objections to legal content Government should legislate that payment processing companies may not place stipulations on use of their services regarding sales of otherwise legal content and, if the

Contact Your Representatives

Legislator Directory

Input your address here to find your legislator!

Scripts made by Pomtacular, you can contact her for questions about these scripts!

Or you can use the multi-issue script by OnyxNuva!

Email Script

Google doc version of script can be found here

⬆︎ function copyFunctionRepEmail (){ var copyText = 'Dear [REPRESENTATIVE NAME],\n\nMy name is [YOUR NAME/SCREEN NAME] and I am one of your constituents from [YOUR TOWN/STATE]. I am writing today because I am very concerned about the recent actions of Mastercard and Visa against adult content.\n\nMastercard, Visa, and other payment platforms have been leveraging their power over individual’s freedom to purchase completely legal content for far too long. In 2021, Mastercard changed its policies to impermissibly regulate adult entertainment by preventing the use of its payment platform on numerous adult entertainment sites. [1] The effects of this policy ban were financially detrimental, with content creators citing being unable to maintain housing, increased stress, and increased fear and anxiety for the future. [2]\n\nNow, in July of 2025, Australian advocacy group Collective Shout is responsible for the delisting and removal of adult content video games on major platforms Steam and Itch.io. [3] Their goal to impermissibly censor what content individuals have access to won, as platform Steam now cites rule 15, that “adult only” content is not permitted on the platform if it goes against payment processor’s policies. [4] They do not describe what content is defined as “adult only.” This is incredibly alarming as payment processors are able to dictate what is considered adult material and prevent adults from access to adult content. This is not hypothetical either, as platform Itch.io has not only delisted adult video games, but removed them from user’s profiles. [5] Users that purchased legitimate video games cannot download their games. Video game development teams, including artists, developers, and voice actors are terrified as their livelihoods are in limbo.\n\n[You can also insert your own experiences with censorship from financial institutions here!]\n\nThis is a form of financial discrimination against adult entertainers that are selling legitimate, legal content. I am writing to you to support the senate bill Fair Access to Banking Act which will protect individuals from payment processors making legislation where they should not. [6] Additionally, I urge you to support the Federal Trade Commission’s goals in creating rules limiting censorship by technology platforms and their internal procedures. [7] Protecting the adult industry does not only protect creators and users, but protects the whole of American freedoms against autocratic corporations.\n\nSincerely,\n\n[YOUR NAME/SCREEN NAME]\n[YOUR EMAIL ADDRESS IF YOU WANT]\n[YOUR PHONE NUMBER IF YOU WANT]\n\n\n1. https://action.aclu.org/petition/mastercard-sex-work-work-end-your-unjust-policy#:~:text=The%20policy%20itself%20imposes%20strict,verification%20process%20for%20all%20performers\n2. https://static1.squarespace.com/static/5f28c184953ab91a0dc0daed/t/62df0c6d699de24a2abb7e9e/1658784879115/Mastercard_Impact_Report.pdf\n3. https://www.collectiveshout.org/open-letter-to-payment-processors\n4. https://partner.steamgames.com/doc/gettingstarted/onboarding\n5. https://www.polygon.com/news/615910/itchio-steam-sex-adult-games-delisting-pulled-vice-controversy\n6. https://www.congress.gov/bill/119th-congress/senate-bill/401\n7. https://www.ftc.gov/news-events/news/press-releases/2025/02/federal-trade-commission-launches-inquiry-tech-censorship'; navigator.clipboard.writeText(copyText); }

Subject: URGENT – Financial Censorship and Impacts on our FreedomsDear [REPRESENTATIVE NAME],My name is [YOUR NAME/SCREEN NAME] and I am one of your constituents from [YOUR TOWN/STATE]. I am writing today because I am very concerned about the recent actions of Mastercard and Visa against adult content.Mastercard, Visa, and other payment platforms have been leveraging their power over individual’s freedom to purchase completely legal content for far too long. In 2021, Mastercard changed its policies to impermissibly regulate adult entertainment by preventing the use of its payment platform on numerous adult entertainment sites. 1 The effects of this policy ban were financially detrimental, with content creators citing being unable to maintain housing, increased stress, and increased fear and anxiety for the future. 2Now, in July of 2025, Australian advocacy group Collective Shout is responsible for the delisting and removal of adult content video games on major platforms Steam and Itch.io. 3 Their goal to impermissibly censor what content individuals have access to won, as platform Steam now cites rule 15, that “adult only” content is not permitted on the platform if it goes against payment processor’s policies. 4 They do not describe what content is defined as “adult only.” This is incredibly alarming as payment processors are able to dictate what is considered adult material and prevent adults from access to adult content. This is not hypothetical either, as platform Itch.io has not only delisted adult video games, but removed them from user’s profiles. 5 Users that purchased legitimate video games cannot download their games. Video game development teams, including artists, developers, and voice actors are terrified as their livelihoods are in limbo.[You can also insert your own experiences with censorship from financial institutions here!]This is a form of financial discrimination against adult entertainers that are selling legitimate, legal content. I am writing to you to support the senate bill Fair Access to Banking Act which will protect individuals from payment processors making legislation where they should not. 6 Additionally, I urge you to support the Federal Trade Commission’s goals in creating rules limiting censorship by technology platforms and their internal procedures. 7 Protecting the adult industry does not only protect creators and users, but protects the whole of American freedoms against autocratic corporations.Sincerely,[YOUR NAME/SCREEN NAME]
[YOUR EMAIL ADDRESS IF YOU WANT]
[YOUR PHONE NUMBER IF YOU WANT]

Phone Script

Google doc version of script can be found here

Hello Representative/Senator [LAST NAME],-or-Hello office of Representative/Senator [LAST NAME],My name is [YOUR FIRST NAME/SCREEN NAME] and I am one of your constituents.I am calling today to express my concerns with technological censorship. Legal and legitimate adult entertainment is being banned in this country. These bans are not by legislators, but by payment processors like Mastercard and Visa.Mastercard and Visa are improperly creating legislation online through their user and merchant policies. They are banning creator and user access to content that is legal and legitimate. They are inciting fear and panic to encourage censorship.[Feel free to talk about your own experiences with censorship here!]Please take a stand against this impermissible censorship. This is a direct attack on an adult's right to legal content. No one but the legislative branch should be allowed to create legislation.Please support the Federal Trade Commission in their stand against technological censorship to protect the first amendment.Thank you for taking the time to listen today.

Contact the CFPB

CFPB Contacts

Phone: 1-(855)-411-2372
Option selection: 1, 3
Online Form Submission

Script Pt 1

⬆︎ function copyFunctionNewsEmail(){ var copyText = 'On July 16, 2025, thousands of legal video games were suddenly removed from platforms such as Steam and itch.io without any prior warning or public explanation. Shortly after, Steam introduced a vague new rule (“Rule 15”) that cites the standards of payment processors — such as Visa and Mastercard — as justification for the removals. The exact wording is:\n\n “15. Content that may violate the rules and standards set forth by Steams payment processors and related card networks and banks…”\n\nItch has similarly indicated that payment processor pressure was the cause of the sweeping removal of content from their platforms.\n\nThese examples are only the most recent in a wave of censorship of online platforms who all point at their payment processors as the source of the rulings. This company has repeatedly put pressure on the businesses it works with to restrict or disallow completely legal adult content from being sold on their platform.\n\nThese restrictions are placed arbitrarily, without clear indication of what content may be disallowed, and often with pressure to be enforced overnight. Content such as Game of Thrones may be considered permissible, whilst other content that merely mentions adult themes may be restricted.\n\nThis lack of transparency and accountability has already caused economic harm to both creators and consumers. Many creators lost their primary source of income overnight, with no opportunity to appeal or receive clarification. Consumers have also reported losing access to games they had legally purchased, with no refund or recourse.\n\n When dominant financial institutions can quietly enforce vague or undisclosed content standards — resulting in the loss of income, access, or digital property — without legal oversight or public accountability, it sets a dangerous precedent. This form of financial gatekeeping affects access to lawful commerce, undermines consumer protections, and disproportionately harms independent creators and small businesses.'; navigator.clipboard.writeText(copyText); }

Based on script written by Trepe

On July 16, 2025, thousands of legal video games were suddenly removed from platforms such as Steam and itch.io without any prior warning or public explanation. Shortly after, Steam introduced a vague new rule (“Rule 15”) that cites the standards of payment processors — such as Visa and Mastercard — as justification for the removals. The exact wording is:“15. Content that may violate the rules and standards set forth by Steam's payment processors and related card networks and banks…”Itch has similarly indicated that payment processor pressure was the cause of the sweeping removal of content from their platforms.These examples are only the most recent in a wave of censorship of online platforms who all point at their payment processors as the source of the rulings. This company has repeatedly put pressure on the businesses it works with to restrict or disallow completely legal adult content from being sold on their platform.These restrictions are placed arbitrarily, without clear indication of what content may be disallowed, and often with pressure to be enforced overnight. Content such as Game of Thrones may be considered permissible, whilst other content that merely mentions adult themes may be restricted.This lack of transparency and accountability has already caused economic harm to both creators and consumers. Many creators lost their primary source of income overnight, with no opportunity to appeal or receive clarification. Consumers have also reported losing access to games they had legally purchased, with no refund or recourse.When dominant financial institutions can quietly enforce vague or undisclosed content standards — resulting in the loss of income, access, or digital property — without legal oversight or public accountability, it sets a dangerous precedent. This form of financial gatekeeping affects access to lawful commerce, undermines consumer protections, and disproportionately harms independent creators and small businesses.

Script Pt 2

⬆︎ function copyFunctionNewsEmail(){ var copyText = '1. Public Disclosure of Content Standards Publication of the specific content policies they expect merchants, platforms, and developers to follow — particularly those that impact digital media, video games, or expressive works. These standards should be accessible, specific, and written in plain language.\n\n 2. Clarification of Policy Involvement Clarification of their role in the development and enforcement of policies like Steams Rule 15. This includes disclosing whether they explicitly requested the removal of certain games, what types of content are being flagged, and how those determinations are made.\n\n 3. Appeals and Redress Process Game developers and consumers affected by these removals should be given a clear and timely process to appeal content takedowns or account restrictions. If content was removed in error or without justification, it should be reinstated, and developers should be compensated for lost sales or visibility.\n\n 4. Consumer Protections for Digital Purchases Consumers who lost access to legally purchased games should receive a refund or alternative means of accessing their content. Financial institutions should not be able to indirectly revoke access to purchased goods without due process or recourse.\n\n 5. Third-Party Oversight or Regulatory Review Given this companys near-monopoly over payments, any private enforcement of moral or content-based rules should be subject to regulatory review. Their influence over lawful commerce and expression is too great to operate without transparency or oversight.\n\n These are reasonable expectations in any marketplace — especially when the decisions being made affect peoples livelihoods, legal rights, and access to their own property. I am not asking this company to allow illegal content, only to be transparent and accountable in how they define and apply restrictions over lawful digital content.'; navigator.clipboard.writeText(copyText); }

Based on script written by Trepe

1. Public Disclosure of Content Standards
Publication of the specific content policies they expect merchants, platforms, and developers to follow — particularly those that impact digital media, video games, or expressive works. These standards should be accessible, specific, and written in plain language.
2. Clarification of Policy Involvement
Clarification of their role in the development and enforcement of policies like Steam’s Rule 15. This includes disclosing whether they explicitly requested the removal of certain games, what types of content are being flagged, and how those determinations are made.
3. Appeals and Redress Process
Game developers and consumers affected by these removals should be given a clear and timely process to appeal content takedowns or account restrictions. If content was removed in error or without justification, it should be reinstated, and developers should be compensated for lost sales or visibility.
4. Consumer Protections for Digital Purchases
Consumers who lost access to legally purchased games should receive a refund or alternative means of accessing their content. Financial institutions should not be able to indirectly revoke access to purchased goods without due process or recourse.
5. Third-Party Oversight or Regulatory Review
Given this companys near-monopoly over payments, any private enforcement of moral or content-based rules should be subject to regulatory review. Their influence over lawful commerce and expression is too great to operate without transparency or oversight.
These are reasonable expectations in any marketplace — especially when the decisions being made affect peoples livelihoods, legal rights, and access to their own property. I am not asking this company to allow illegal content, only to be transparent and accountable in how they define and apply restrictions over lawful digital content.

CFPB Contacts

Phone: 1-(855)-411-2372
Option selection: 1, 3
Online Form Submission

PayPal/Stripe Instructions

1) Create your account

Screenshot of digital form. "Already submitted a complaint or created your account?" link, and then form with room for name, email, phone number, and password, with a button "sign up and verify email address".

2) Enter verification code from your email

Screenshot of digital form. "Already submitted a complaint or created your account?" link, and then form with room for name, email, phone number, and password, with a button "sign up and verify email address".

3) Select "money transfer, virtual currency, or money service"

Screenshot of multi-option form question "What is this complaint about" with "money transfer, virtual currency, or money service" circled in blue.

4) Select "mobile or digital wallet"

Screenshot of multi-option form question "what type of service" with "mobile or digital wallet" circled in blue.

5) Select "yes"

Screenshot of multi-option form question "are you able to store a balance in the digital wallet account that lets you add or withdraw funds to use for purchases or payments" with "yes" circled in blue.

6) Click "next"

A blue "next" button.

7) Select "confusing or misleading disclosures"

Screenshot of multi-option form question "What type of problem are you having" with "confusing or misleading disclosures" circled in blue.

8) Select "yes"

Screenshot of multi-option form question "have you already tried to fix this problem with the company" with "yes" circled in blue.

9) Select "yes"

Screenshot of multi-option form question "did you request information from the company" with "yes" circled in blue.

10) Leave blank (or optionally fill in for your personal experience)

Screenshot of "what information did you request" question with a blank text box.

11) Select "no"

Screenshot of multi-option form question "did the company provide this information" with "no" circled in blue.

12) Click "next"

A blue "next" button.

13) Enter script 1 here

Screenshot of a form with "what happened?" and a blank text box.

14) Enter script 2 here

Screenshot of a form with "what would be a fair resolution to this issue?" and a blank text box.

15) Attach the images from [this doc]( ) here

Screenshot of a form with "attach documents (optional)" and a button to attach the documents.

16) Click "next"

A blue "next" button.

17) For PayPal: Type in "paypal" and select "paypal" from drop down

Screenshot of a form with "paypal" written in a text box.

18) For Stripe: they are not listed so type "Stripe, Inc" and fill in the next boxes with this info:Other names: StripeCountry: USCompany address: 354 Oyster Point BoulevardCity: San FranciscoState: CaliforniaZip Code: 94080Website: https://stripe.com/
Phone number: 877-887-7815

Screenshot of a form with "provide as much information about the company as possible" text boxes for address, website, and phone number.

19) Click "next"

A blue "next" button.

20) Select "myself"

Screenshot of multi-option form question "who are you submitting this complaint for" with "myself" circled in blue.

21) Fill out your address

Screenshot of a form with text boxes for address information.

22) Skip all the rest of the page

Screenshot of a form with demographic information options.

23) Click "review"

A blue "review" button.

24) Click the check box and then "submit your complaint".

Screenshot of a check box circled in blue.

25) Save your complaint ID number somewhere safe!

"ID for complaint sent to" and then information crossed out.

CFPB Contacts

Phone: 1-(855)-411-2372
Option selection: 1, 3
Online Form Submission

Phone Script

Based on script written by Trepe

(Start)

Hello, I'm calling to submit a complaint about two payment processors: Paypal and Stripe.On July 16, 2025, thousands of legal video games were suddenly removed from platforms such as Steam and itch.io without any prior warning or public explanation. Shortly after, Steam introduced a vague new rule (“Rule 15”) that cites the standards of payment processors — such as Visa and Mastercard — as justification for the removals. The exact wording is:“15. Content that may violate the rules and standards set forth by Steam's payment processors and related card networks and banks…”Itch has similarly indicated that payment processor pressure was the cause of the sweeping removal of content from their platforms.These examples are only the most recent in a wave of censorship of online platforms who all point at their payment processors as the source of the rulings. This company has repeatedly put pressure on the businesses it works with to restrict or disallow completely legal adult content from being sold on their platform.These restrictions are placed arbitrarily, without clear indication of what content may be disallowed, and often with pressure to be enforced overnight. Content such as Game of Thrones may be considered permissible, whilst other content that merely mentions adult themes may be restricted.This lack of transparency and accountability has already caused economic harm to both creators and consumers. Many creators lost their primary source of income overnight, with no opportunity to appeal or receive clarification. Consumers have also reported losing access to games they had legally purchased, with no refund or recourse.When dominant financial institutions can quietly enforce vague or undisclosed content standards — resulting in the loss of income, access, or digital property — without legal oversight or public accountability, it sets a dangerous precedent. This form of financial gatekeeping affects access to lawful commerce, undermines consumer protections, and disproportionately harms independent creators and small businesses.

(Provide personal information if asked - you may be required to provide legal name + address)

(Once they are submitting the complaint and ask for a short summary of the issue)

This company is arbitrarily placing restrictions on sale of legal content, without clear indication of what content may be disallowed, and often with pressure to be enforced overnight. Content such as Game of Thrones may be considered permissible, whilst other content that merely mentions adult themes may be restricted.This lack of transparency and accountability has already caused economic harm to both creators and consumers. Many creators lost their primary source of income overnight, with no opportunity to appeal or receive clarification. Consumers have also reported losing access to games they had legally purchased, with no refund or recourse.

(Once complaint is submitted)

Thank you for your assistance. Can you please walk me through how to access updates about this case?

Frequently Asked Questions

⬆︎

There are SO many other things we need to do! You can:


- Share the info with your offline friends/family - Make a phone call - script here


- Send a follow up email or call again - follow up call script here and follow up email script here


- @ the companies on socials, script here


- Send them a physical letter, script here


- Contact your legislators here


- Sign the petitions here


- Contact your bank and let them know you're upset about them pairing with Visa and Mastercard due to this!


While we can't know for sure what the future will bring, organizing DOES make a difference. We have already been contacted by a reporter looking to cover this, and the complaint depts for the payment processors have been flooded with messages and calls.


Absolutely! If you're looking for more to do beyond what's available on this site, please reach out to Void:

Blusky

Email

Or join the discord


The vast majority of this site has been put together by one (disabled + chronically ill) person. Even when scripts are provided by another person, they still have to be reviewed and added to the site.


Organizing takes a lot of time and effort, and if you have something you'd like to see that isn't here already, we would love to have you come help out in the discord!

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BBB Complaint Process

You can access the form here

(Easy step-by-step below scripts)
(If the site won't let you submit all 4 back to back, wait a few hours and it should let you continue)

Script Pt 1

⬆︎ function copyFunctionBBBScript1(){ var copyText = 'This message is to lodge an official complaint about the ongoing pressure this company has placed on businesses to restrict or disallow adult content to be sold on their platform.\n\nThese restrictions are not only counter to the concept of freedom of speech and expression, but are an overreach of their power and cause direct harm to both consumers and businesses.'; navigator.clipboard.writeText(copyText); }

This message is to lodge an official complaint about the ongoing pressure this company has placed on businesses to restrict or disallow adult content to be sold on their platform.These restrictions are not only counter to the concept of freedom of speech and expression, but are an overreach of their power and cause direct harm to both consumers and businesses.

Script Pt 2

(Does NOT allow for line breaks, don't add them!)

⬆︎ function copyFunctionBBBScript2(){ var copyText = '1) Remove from their Terms of Service anything barring the use of their service for sale and purchase of legal products. 2) Contact Steam (Valve), Itch.io, and any other company they have previously put pressure on to retract their content restrictions. 3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.'; navigator.clipboard.writeText(copyText); }

1) Remove from their Terms of Service anything barring the use of their service for sale and purchase of legal products. 2) Contact Steam (Valve), Itch.io, and any other company they have previously put pressure on to retract their content restrictions. 3) Put in place protections to prevent such restrictions from being put in place in the future without ample warning and time to contest them.

Customer Representative Abuse Script

Script Pt 1

⬆︎ function copyFunctionBBBAbuseScript1(){ var copyText = 'I am filing a complaint in regards to their conduct when I called in to inquire about the situation between them and several gaming platforms. Upon mentioning the nature of my call the representative on the phone was exceptionally rude to me. They (insert details here).\n\nThis sort of behavior is unprofessional and unacceptable. This should not be how they treat their customers.'; navigator.clipboard.writeText(copyText); }

I'm filing a complaint in regards to their conduct when I called in to inquire about the situation between them and several gaming platforms. Upon mentioning the nature of my call the representative on the phone was exceptionally rude to me. They (insert details here).This sort of behavior is unprofessional and unacceptable. This should not be how they treat their customers.

Script Pt 2

(Does NOT allow for line breaks, don't add them!)

⬆︎ function copyFunctionBBBAbuseScript2(){ var copyText = 'I would like a formal apology, my initial complaint to be processed, and the company to re-train their call center staff to prevent such occurrences in the future.'; navigator.clipboard.writeText(copyText); }

I would like a formal apology, my initial complaint to be processed, and the company to re-train their call center staff to prevent such occurrences in the future.

Step By Step Instructions

1) Go to BBB site here

Photo of mastercard debit cards.

2) “File a complaint against a business”

Photo of mastercard debit cards.

3) Type in + select one of THESE companies (follow EXACTLY - there are companies with similar names + multiple branches)

Photo of mastercard debit cards.

MasterCard
2000 Purchase St, Purchase NY

Photo of mastercard debit cards.

Visa Inc
900 Metro Center Blvd Foster City CA

Photo of mastercard debit cards.

Paypal Inc
2211 N 1st St, San Jose CA

Photo of mastercard debit cards.

Stripe Inc
354 Oyster Point Blvd, South San Francisco CA

Photo of mastercard debit cards.

4) Select “no” for everything

Photo of mastercard debit cards.

5) Fill out everything not marked “optional”

Photo of mastercard debit cards.

6) Select “yes” then “no” and put script pt 1 in the “tell us about your problem” box

Photo of mastercard debit cards.

7) In “select desired settlement” pick “other”

Photo of mastercard debit cards.

8) Put “script pt 2” in the “explanation” box

Photo of mastercard debit cards.

9) Check off the bottom 3 boxes + submit!

Photo of mastercard debit cards.

Contact Local News

We recommend you contact your local NPR (steps below the script)Thank you DarkChibiShadow for the idea!Most news outlets have a tip line or email address - look for the contact info at the bottom of their site!

Email Script

⬆︎ function copyFunctionNewsEmail(){ var copyText = 'Hello,\n\n This message is to reach out about the recent mass censorship of content on Itch as well as other platforms due to pressure from payment processors and the extremist group Collective Shout.\n\n Payment processors are actively pressuring digital sales platforms to restrict the sale of legal content. This issue is bigger than just video games - it is about the censorship of free speech by companies with enough power to prevent anyone from going against them.\n\n There is an active letter writing campaign going on to push back against these decisions and encourage payment processors to allow sites to conduct business as they see fit.\n\n I believe this would make a great story for you to report on in regards to this issue. You can find the campaign’s website here:\n\n https://anti-censorship-campaign.carrd.co/\n\n The original post starting the campaign here:\n\n https://bsky.app/profile/voiddebris.bsky.social/post/3lupqc2p7jk2n\n\n And you can speak directly to those involved via a dedicated discord channel:\n\n https://discord.gg/Ms9GVmFD7K\n\n Thank you for your time, and if you would like more information or to get a statement, you can contact the campaign organizer via email: [email protected]\n\n Thank you,\n (Name)'; navigator.clipboard.writeText(copyText); }

Hello,This message is to reach out about the recent mass censorship of content on Itch as well as other platforms due to pressure from payment processors and the extremist group Collective Shout.Payment processors are actively pressuring digital sales platforms to restrict the sale of legal content. This issue is bigger than just video games - it is about the censorship of free speech by companies with enough power to prevent anyone from going against them.There is an active letter writing campaign going on to push back against these decisions and encourage payment processors to allow sites to conduct business as they see fit.I believe this would make a great story for you to report on in regards to this issue. You can find the campaign’s website here:
https://anti-censorship-campaign.carrd.co/
The original post starting the campaign here:
https://bsky.app/profile/voiddebris.bsky.social/post/3lupqc2p7jk2n
And you can speak directly to those involved via a dedicated discord channel:
https://discord.gg/Ms9GVmFD7K
Thank you for your time, and if you would like more information or to get a statement, you can contact the campaign organizer via email: [email protected]Thank you,
(Name)

Submit to Your Local NPR

1) Click here to access the submission page

Screenshot of NPR tip/story idea submission page.

2) Select either "Fresh Air" or "Here and Now" (options may vary by location - look for similar options if these aren't available).

Drop down menu with "fresh air" and "here and now" circled in blue.

3) Fill out your information and copy the scripted message into "message" (or write your own!).You shouldn't need your legal name BUT you do need a phone number and your zip code

Screenshot of a form with name, email, phone number, message, country, and zip code areas. These are filled in as an example with the phone number and zip code crossed out.

4) Once your zip code is put in, select which NPR station is closest to you.

Screenshot of a question "which is your station" with the options crossed out.

5) Hit "send message" and you're done!

A blue "send message" button.

Artist: Dieselbrain

Alt text infographics:
- Use multi-image posts or threaded posts for long alt
- Portion of alt per image (use the same image)
- Alt is already separated for you!

⬆︎

Alt text part 1:

Infographic about fighting against censorship pushed by the payment processors Visa, Mastercard, Stripe, and Paypal. Graphic includes contact information for these companies and talking points to use during the contact.

Full text: #SaveSpeech PHASE 2 MAIL BOMBARDMENT.

Call centers for Credit Card Companies and Payment Processors are now actively resisting mass complaints. They are hanging up on callers, refusing to escalate complaints/connect to supervisors, and in extreme cases are shutting down/changing around contact points.

For this reason, we now have to escalate our OWN bombardment tactics. Therefore, MAILING PHYSICAL LETTERS should now be added to your list of actions. It cannot be stressed enough however, DO NOT STOP CALLING. Pressure needs to be applied from multiple angles, we cannot let up on calls yet.

VISA: c/o the Chairman, CEO, General Counsel or Corporate Secretary, P.O. Box 8999 San Francisco, CA 94128 or One Market Plaza, S680 San Francisco, CA, 94105

STRIPE: Legal Department Stripe Inc 354 Oyster Point Boulevard South San Francisco, California, 94080.

MASTERCARD: Consumer Inquiries Mastercard 2000 Purchase Street Purchase, NY 10577 PAYPAL: Paypal Corporate Attn: Legal Dept./Civil 2211 N. First St. San Jose, CA 95131

TALKING POINTS TO HIT

-Steam and itch.io were forced by payment processors to delist many games unfairly -This was done after a small, far-right wing group that doesn't represent the wider population made a few phone calls Alt continued in next image



Alt text part 2:

-These groups like GOSRN (Global Online Safety Regulators Network), Collective Shout, Exodus Cry, and NCOSE (National Center on Sexual Exploitation aka Morality in Media) do not speak for everyone, and any ties to these groups should be cut -Their action is harming legitimate, legal businesses, is unfairly targetting games made by LGBTQ+ and minority groups, and overall limits artistic freedom -It is not the payment processor's role to dictate what adults can or cannot buy with their money -the content "guidelines" are vague and unclear, leaving too much room for interpetation -the content "guidelines" is almost entirely made up of content that is LEGAL within fiction, or between consenting parties - LGBTQ content has been heavily targetted in delisting -You are willing to support any politician or legislation that will put restrictions on what the company and other payment processors are able to do

TIPS - Ideally, write your letter by hand. printing out is fine, but hand written tends to make a larger impact - Similarly, writing your own letter with your own voice is ideal, but if you need a script, check https://stop-paypros.neocities.org/ -in most countries, you do NOT need to include your own address when mailing letters. Check your local - Be polite. Do NOT make threats, direct or veiled, in your letter. laws however.

TRY TO SEND 2-3 LETTERS A WEEK (MORE IF POSSIBLE) DO NOT STOP MAKING PHONE CALLS MORE COMPREHENSIVE INFO CAN BE FOUND BELOW
https://stop-paypros.neocities.org/
https://yellat.money/
https://cartoonist.coop/censorship-pay-discrimination/

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Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

Artist: Dieselbrain

Alt text infographics:
- Use multi-image posts or threaded posts for long alt
- Portion of alt per image (use the same image)
- Alt is already separated for you!

⬆︎

Alt text part 1:

Infographic about fighting against censorship pushed by the payment processors Visa, Mastercard, Stripe, and Paypal. Graphic includes contact information for these companies and talking points to use during the contact.

Full text: #SaveSpeech PHASE 2 MAIL BOMBARDMENT.

Call centers for Credit Card Companies and Payment Processors are now actively resisting mass complaints. They are hanging up on callers, refusing to escalate complaints/connect to supervisors, and in extreme cases are shutting down/changing around contact points.

For this reason, we now have to escalate our OWN bombardment tactics. Therefore, MAILING PHYSICAL LETTERS should now be added to your list of actions. It cannot be stressed enough however, DO NOT STOP CALLING. Pressure needs to be applied from multiple angles, we cannot let up on calls yet.

VISA: c/o the Chairman, CEO, General Counsel or Corporate Secretary, P.O. Box 8999 San Francisco, CA 94128 or One Market Plaza, S680 San Francisco, CA, 94105

STRIPE: Legal Department Stripe Inc 354 Oyster Point Boulevard South San Francisco, California, 94080.

MASTERCARD: Consumer Inquiries Mastercard 2000 Purchase Street Purchase, NY 10577 PAYPAL: Paypal Corporate Attn: Legal Dept./Civil 2211 N. First St. San Jose, CA 95131

TALKING POINTS TO HIT

-Steam and itch.io were forced by payment processors to delist many games unfairly -This was done after a small, far-right wing group that doesn't represent the wider population made a few phone calls Alt continued in next image



Alt text part 2:

-These groups like GOSRN (Global Online Safety Regulators Network), Collective Shout, Exodus Cry, and NCOSE (National Center on Sexual Exploitation aka Morality in Media) do not speak for everyone, and any ties to these groups should be cut -Their action is harming legitimate, legal businesses, is unfairly targetting games made by LGBTQ+ and minority groups, and overall limits artistic freedom -It is not the payment processor's role to dictate what adults can or cannot buy with their money -the content "guidelines" are vague and unclear, leaving too much room for interpetation -the content "guidelines" is almost entirely made up of content that is LEGAL within fiction, or between consenting parties - LGBTQ content has been heavily targetted in delisting -You are willing to support any politician or legislation that will put restrictions on what the company and other payment processors are able to do

TIPS - Ideally, write your letter by hand. printing out is fine, but hand written tends to make a larger impact - Similarly, writing your own letter with your own voice is ideal, but if you need a script, check https://stop-paypros.neocities.org/ -in most countries, you do NOT need to include your own address when mailing letters. Check your local - Be polite. Do NOT make threats, direct or veiled, in your letter. laws however.

TRY TO SEND 2-3 LETTERS A WEEK (MORE IF POSSIBLE) DO NOT STOP MAKING PHONE CALLS MORE COMPREHENSIVE INFO CAN BE FOUND BELOW
https://stop-paypros.neocities.org/
https://yellat.money/
https://cartoonist.coop/censorship-pay-discrimination/

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Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

Polygon

Oct 12, 2025

Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

AC Valens

Sept 25, 2025

Screenshot of bluesky post by Ana Valens "An anonymous adult game developer contacted Steam for further clarification on Steam Early Access launch for NSFW content creators + DLC review for post-content NSFW additions. Here's what Steam said:".

Rascal News

Sept 24, 2025

Screenshot of article "culture Game designers are experiencing persistent payout issues from itch.io The indie platform’s payout delays are a symptom of a bigger issue. Khee Hoon Chan Khee Hoon Chan Sep 24, 2025 — 4 min read".

Bellular News

Sept 20, 2025

Screenshot of article "Screenshot of youtube video paypal cut millions from steam, now they're freezing dev funds".

FRVR

Sept 16, 2025

Screenshot of article "GOG declares attacks on Steam by payment processors is threatening game preservation everywhere".

Just Say Steven

Sept 15, 2025

Screenshot of youtube short "Visa made a 7 year deal".

The Gamer

Sept 13, 2025

Screenshot of article "An Anti-Censorship Site Just "Soft Banned" A Major Adult Game, Developer Believes Visa And Mastercard Are To Blame".

Rock Paper Shotgun

Sept 13, 2025

Screenshot of article "GOG shares their thoughts on preservation in the face of payment processor crackdowns "Every game that disappears from distribution is potentially lost to game preservation efforts.".

IGN

Sept 12, 2025

Screenshot of article "Steam Censorship of Adult Games Highlights How Payment Processors 'Wield Immense Power That Even Nations Can't Control,' Says Japanese Politician".

Euro Gamer

Sept 11, 2025

Screenshot of article "Queer developers speak out as adult games remain in limbo following payment processor showdown at Steam and itch.io "Right now, a lot of content that is not harmful gets vilified. That's not good for culture or our society."".

The Gamer

Sept 1, 2025

Screenshot of article "Legality is not the defining factor: steam censorship campaign details it seeks removal of games whether legal or not".

Notebook Check

Sept 1, 2025

Screenshot of article "Steam games with adult content banned from early access, after payment processors force restrictions".

This Could Be It

Aug 28, 2025

Screenshot of article "Collective Shout, except you and you, oh and you".

Automaton

Aug 27, 2025

Screenshot of article "Steam adult game programmer has account frozen by PayPal, 80,000 pounds in earnings withheld".

The Gamer

Aug 26, 2025

Screenshot of article "PayPal accused of withholding 80,000 pounds made from sales of adult steam game".

SkepChick

Aug 25, 2025

Screenshot of article "MAGA is Coming for Your Video Games" by Rebecca Watson.

Complex

Aug 22, 2025

Photo of mastercard debit cards.

Polygon

Aug 14, 2025

Photo of mastercard debit cards.

Aftermath

Aug 13, 2025

Photo of mastercard debit cards.

The Gamer

Aug 12, 2025

Photo of mastercard debit cards.

The Gamer

Aug 12, 2025

Photo of mastercard debit cards.

Unwinnable

Aug 11, 2025

Photo of mastercard debit cards.

Trans News

Aug 9, 2025

Photo of mastercard debit cards.

The Gamer

Aug 8, 2025

Photo of mastercard debit cards.

Polygon

Aug 6, 2025

Photo of mastercard debit cards.

Tech Crunch

Aug 3, 2025

Photo of mastercard debit cards.

PC Gamer

Aug 1, 2025

Photo of mastercard debit cards.

Aftermath

July 30, 2025

Photo of mastercard debit cards.

Wired

July 30, 2025

Photo of mastercard debit cards.

Stripe/Paypal Alternatives

⬆︎

MC/Visa Alternatives

⬆︎

Itch/Steam/Etc Alternatives

⬆︎

Paypro Use Policies + Scripts

You can reference these in your calls/letters/emails

PayPal Script

Thank you for taking the time to share your concerns about the restrictions placed by PayPal on certain accounts. At PayPal, we are committed to supporting legitimate businesses and fostering a safe and secure environment for all users. I acknowledge the

PayPal Acceptable Use Policy

Full policy can be seen here

Prohibited Activities You may not use the PayPal service for activities that: violate any law, statute, ordinance or regulation. relate to transactions involving (a) narcotics, steroids, certain controlled substances or other products that present a risk

PayPal Adult Content Help Page

Full article can be seen here

What is PayPal’s policy on transactions that involve sexually oriented goods and services? We permit U.S.-only transactions for certain sexually oriented physical goods that are physically delivered to the customer. Videos, DVDs, and magazines are examples

Paypro Use Policies + Scripts

You can reference these in your calls/letters/emails

Stripe Script

Stripe Thank you for sharing your concerns. We understand the importance of fair access and the principles of free commerce and expression. Our goal at Stripe is to provide a neutral and secure payment processing platform, but we also need to ensure compli

Stripe Prohibited Businesses

Full policy can be seen here

Adult content and services (see the FAQs for additional details) Adult services, including prostitution, escorts, pay-per-view, sexual massages, fetish services, mail-order brides, and adult live-chat features Adult video stores Gentleman's clubs, topless

Stripe Adult Content FAQ

Full article can be seen here

Adult content is legal where I’m selling it. Why can’t I use Stripe? Due to various requirements that apply to Stripe as a payment processor, requirements from our financial partners, and the potential risk exposure to Stripe, we can’t currently work with

Paypro Use Policies + Scripts

You can reference these in your calls/letters/emails

Visa Script

Thank you for reaching out and sharing your perspective. As a global company, we follow the laws and regulations everywhere we do business. While we explicitly prohibit illegal activity on our network, we are equally committed to protecting legal commerce.

Visa Core Rules

Full policy can be seen hereThere is currently no relevant screenshot as the policy is almost 1,000 pages longIf you find a relevant portion please screenshot and send to [email protected]

Visa FAQ

Full article can be seen here

Why does Visa process transactions for businesses with high risk for illegal activity? We do not discriminate against legal commerce. If a transaction is legal, our policy is to process the transaction. Visa does not moderate content sold by merchants, nor

Paypro Use Policies + Scripts

You can reference these in your calls/letters/emails

Mastercard Script

Clarifying recent headlines on gaming content Mastercard has not evaluated any game or required restrictions of any activity on game creator sites and platforms, contrary to media reports and allegations. Our payment network follows standards based on the

Mastercard Policies

Currently we have been unable to find a link to Mastercard policiesIf you find a relevant policy links please send to [email protected]

Support Our Efforts

Here you can find the major contributors to this site and the ACC discordIf you're able to, please consider donating to those that have donation linksThis work is entirely volunteer based, and for many of us takes a significant portion of our time and energy, so every dollar helpsAlso many of us post regularly about our efforts so follow us on socials to stay up to date!

Void
Site Creator/Maintaner

void/he

Void is a disabled and chronically ill artist and live2d rig tech who takes time whenever possible to make educational content and free resources

Kristen Reid
Discord Mod

they/them

Writer, Artist, Game Dev. I create art of various forms for people to enjoy!

Gilbert
Information Provider
(most of the News + Info page is collected by Gilbert!)

he/him

I enjoy art in many forms, and I support them as they are a staple in human history. I also enjoy comic books (and adaptations to compare them for fun), video games, and arts and crafts on rare occasions

Graphics

Please use these when posting about censorship issues!

Credit and alt text listed with each image (please include when you post)

Artist: Despoina

Alt text: Digital graphic. Text at bottom: We need you to fight the puritan moral panic. Join the fight for a free internet! anti-censorship-campaign.carrd.co . Above text is art of a woman holding a spear and pointing towards the viewer. Behind the woman is a group of people fighting against a giant blue tentacle with the words "puritan censorship" on it.

Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

Artist: Despoina

Alt text: Digital graphic. Text at bottom: We need you to fight the puritan moral panic. Join the fight for a free internet! anti-censorship-campaign.carrd.co . Above text is art of a woman holding a spear and pointing towards the viewer. Behind the woman is a group of people fighting against a giant blue tentacle with the words "puritan censorship" on it.

Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

Artist: Despoina

Alt text: Digital graphic. Text: Say no! No to payment processors decising what you can buy. Together we can fight this puritan moral panic, join now! For a free internet. anti-censorship-campaign.carrd.co. The art is of a hand holding out a paper saying "a code to govern the making of art" towards a person who looks upset and is holding a hand up in a "stop" gesture to reject the paper.

Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

Artist: Despoina

Alt text: Digital graphic. Text: "Are you willing to trust a faceless corporation with your identity? anti-censorship-campaign.carrd.co stop-paypros.neocities.org yellat.money " The art is a menacing photo of a hand holding up an ID to a terrifying faceless entity.

Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

Artist: Despoina

Alt text: Digital graphic of a photo of an angry racoon face.

Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".

Artist: Despoina

Alt text: Digital graphic of a photo of an angry racoon face with the text "the internet might be trash, but its mine hands off".

Screenshot of article "As Steam cracks down on adult games, one dev urges taking back control. Digital downloads are not nearly as special as physical releases, and game developers can customize their work to a much larger degree".